Introduction to Joker Mailboxes

Welcome to Joker Mailboxes! With each domain registered at Joker.com, you can order a mailbox, allowing you to send, receive, and manage emails associated with your domain name. Here is a quick overview of the features:

• Support for multiple mailboxes: You can create multiple mailboxes under one domain.
  
• Aliases: You can set up to 300 additional e-mail addresses per mailbox

• Dynamic aliases ("plus addressing"):

  • Add tags to your email address, like info+tag@sample.com, to create unlimited aliases. Great for tracking where you've shared your email address.
• Subscription Plans: Basic and Plus, please find the details below
• Webmail Application:
  
  • Automatic replies can be scheduled.
  • Emails can be forwarded to other addresses.
  • Use multiple sender identities in one mailbox.
  • Includes an address book that syncs with CardDAV-based address books.
  • Optional two-factor authentication for extra security.
  • Import and export email messages easily.
  • Compose emails using a visual editor (WYSIWYG) or plain text.
  • Use full SIEVE filter functionality.
• Direct access for email clients: Connect to your mailbox using IMAP or POP3 with standard email apps.
  
• SMTP mail relay: You can send emails using any address, not just the mailbox address.
• Server-side email filters: Set up custom rules to organize your email automatically.
  
• SPAM Filtering: recognized SPAM emails are rejected by our systems.
• SPF and DKIM: These email authentication methods are automatically set up (to prevent spoofing).

For a more detailed description of the available features, please visit this page.

To ensure the best experience with Joker Mailboxes, please check the conditions here.

Subscription Plans

¹⁾ If the storage space allocated to the respective mailbox is exceeded, Joker.com reserves the right to stop the receipt of emails

²⁾ Fair-use regulation, limits are only applied in the event of conspicuous or persistent unusual overruns

Mailbox Life Cycle

If you purchase mailboxes for an existing domain, the term of the mailbox is adjusted to the term of the domain name for technical reasons. For your benefit, you will only be charged for full years (rounded down).

If you buy mailboxes without renewing the domain beforehand, you will be charged at least one year for the mailbox service, even if your domain has a term of less than one year. To avoid disadvantages due to shortened mailbox terms, it is advantageous for you to renew your domain first and then create the mailbox.

Acquire a mailbox for an existing domain (I)

Let's assume you own a .com domain expiring in 17 months, and you want to add a basic mailbox:

Acquire a mailbox for an existing domain (II)

Suppose you have a .com domain that expires in 3 months. You would like to add a basic mailbox service; you receive a warning because the term of the mailbox clearly is below one year. In this case, you should renew the domain before ordering the mailbox.

*The above price is an example only, actual prices are shown in our Price List

Renewal of the domain with existing mailbox service

Existing mailboxes are also automatically renewed when the domain is renewed. If you do not wish this, mailboxes that are not to be renewed must be deleted before the domain renewal.

Mailbox deletion: grace period and statuses

When your domain name expires or you place a deletion order, your mailbox will go through a grace period, followed by a cool-down phase, and then permanent deletion. Below is an explanation of the different mailbox statuses based on each phase of its lifecycle: