Additional conditions for the use of Joker.com mailboxes


Besides the General Terms and Conditions of Business and Registration it is also necessary for you to acknowledge the following additional conditions for the use of Joker.com mailboxes:

  1. Conditions:
    1. Joker.com mailboxes are designed for standard use, in the case of usage significantly exceeding this, such as bulk mailing, Joker.com reserves the right to restrict or block sending and/or receiving
    2. for technical reasons, the Joker.com mailbox term is always identical to the domain term. In case the domain term is less than 1 year, adding a mailbox will still cost a full year. To avoid this, a renew before the mailbox order is recommended, the remaining fractional period then is for free
    3. the use of the mailbox must not violate German or European law
    4. the sending of emails that violate German or European anti-spam laws is prohibited
    5. sending emails with false sender or header information is prohibited
    6. in case the associated domain name of a mailbox is suspended because of non-renewal or policy violations, emails cannot be sent or received for that mailbox. Access to existing emails remains unaffected.
    7. if the storage space allocated to the respective mailbox is exceeded, Joker.com reserves the right to stop the receipt of emails

  2. Services:
    1. an email inbox allows to receive and send emails
    2. depending on the variant selected, 2GB (Basic) or 10GB (Plus) of storage space is provided
    3. depending on the variant selected, 25 (Basic) or 100 (Plus) additional aliases per mailbox are possible
    4. a webmail application including address management is provided
    5. IMAP and SMTP services are provided for use in all standard email programs
    6. SMTP forwarding (relaying) is possible
    7. forwarding and autoresponders are supported
    8. attachments up to 50MB are supported
    9. server-side filter options (Sieve) are available
    10. a maximum of 100 (Basic) or 500 (Plus) emails can be sent per day
    11. SPAM filtering takes place, recognised SPAM e-mails are rejected by our systems
    12. the email data will not be passed on or utilised in any way

Joker.com - Version 01.05.2025
Additional conditions for the use of Joker.com mailboxes

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